Frequently Asked Questions

 

What does customization include?

We will reach out to you directly once you have made your deposit to discuss all of the options available including your desired shaft/grip combo along with any other customizations you need including ferrules, length, loft and lie adjustments.

Is there a refund policy?

Your deposit is 100% refundable. Once the order has been completed, the purchase is non-refundable

 How durable is the coating?

We have coated all clubs with a total of 10 Microns of gold, which is 5x the standard amount, providing a much more durable coating. Like all coatings, when interacting with turf, sand, rocks, water and a golf ball, you should expect wear and tear with the potential for it to chip, scratch and/or flake off over time. The duration varies depending on use. 

How long will it take?

Delivery time will be dependant on the level of customization.

  • Irons: 4-6 Weeks
  • Wedges: 4-6 Weeks
  • Putter: Delivery begins in April, 2020

 

 Any other questions?

Email us at gold@haywoodgolf.com